Non-customers attempting to use customer-only features (troubleshoot,
billing, asset) now see a friendly explanation before being handed off
to the onboarding agent.
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
Non-customers (no assets and no wallet balance) are redirected to
onboarding agent. Customer check queries servers, domains, DDoS/VPN
services, and wallet balance. Admins bypass the check. On DB error,
defaults to allowing access to prevent false lockouts.
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
Instead of regex patterns to detect user intent, use a lightweight AI
call (classifyIntent) that categorizes messages into troubleshoot,
onboarding, billing, asset, or general. This catches ambiguous
expressions like "example.com 좀 봐주세요" that patterns would miss.
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
routeToActiveAgent now returns {response, agentName} so the message
handler can reliably determine which agent handled the request. Feedback
is only prompted for troubleshoot and onboarding agents, not billing
or asset single-shot agents.
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
Billing and asset agents (single-shot) no longer trigger the star rating
feedback prompt after every response. Feedback is now only requested
after troubleshoot/onboarding sessions or when the conversation had 3+
exchanges in the last hour.
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
