Only prompt feedback after multi-round agent sessions

Billing and asset agents (single-shot) no longer trigger the star rating
feedback prompt after every response. Feedback is now only requested
after troubleshoot/onboarding sessions or when the conversation had 3+
exchanges in the last hour.

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
This commit is contained in:
kappa
2026-02-11 20:38:35 +09:00
parent b213f4d352
commit 42e7f4a72a

View File

@@ -89,32 +89,41 @@ export async function handleMessage(
await storeConversation(env.DB, user.id, text, cleanText, requestId);
await sendMessage(env.BOT_TOKEN, chatId, cleanText);
// Prompt feedback after session end
// Prompt feedback only after multi-round sessions (troubleshoot/onboarding)
if (sessionEnded) {
await promptFeedback(env, chatId, lang, 'agent');
const hadMultiRoundSession = await hasRecentMultiRoundSession(env.DB, telegramUserId);
if (hadMultiRoundSession) {
await promptFeedback(env, chatId, lang, 'agent');
}
}
return;
}
// 5. Detect intent for new session creation
let response: string | null = null;
let sessionType: string | null = null;
if (ONBOARDING_PATTERNS.test(text)) {
response = await onboardingAgent.processConsultation(env.DB, telegramUserId, text, env);
sessionType = 'onboarding';
} else if (TROUBLESHOOT_PATTERNS.test(text)) {
response = await troubleshootAgent.processConsultation(env.DB, telegramUserId, text, env);
sessionType = 'troubleshoot';
} else if (BILLING_PATTERNS.test(text)) {
response = await billingAgent.processConsultation(env.DB, telegramUserId, text, env);
sessionType = 'billing';
} else if (ASSET_PATTERNS.test(text)) {
response = await assetAgent.processConsultation(env.DB, telegramUserId, text, env);
sessionType = 'asset';
}
if (response) {
const { cleanText, sessionEnded } = cleanSessionMarkers(response);
await storeConversation(env.DB, user.id, text, cleanText, requestId);
await sendMessage(env.BOT_TOKEN, chatId, cleanText);
if (sessionEnded) {
await promptFeedback(env, chatId, lang, 'agent');
// Only prompt feedback for multi-round agents
if (sessionEnded && (sessionType === 'troubleshoot' || sessionType === 'onboarding')) {
await promptFeedback(env, chatId, lang, sessionType);
}
return;
}
@@ -134,6 +143,41 @@ export async function handleMessage(
}
}
/**
* Check if the user recently had a multi-round session (troubleshoot/onboarding).
* Used to decide whether to prompt for feedback after active agent routing.
*/
async function hasRecentMultiRoundSession(db: D1Database, telegramUserId: string): Promise<boolean> {
try {
const result = await db
.prepare(
`SELECT
(SELECT COUNT(*) FROM troubleshoot_sessions WHERE user_id = ?) +
(SELECT COUNT(*) FROM onboarding_sessions WHERE user_id = ?) as count`
)
.bind(telegramUserId, telegramUserId)
.first<{ count: number }>();
// If session was just deleted (session end), check conversation history depth
if (!result || result.count === 0) {
const msgCount = await db
.prepare(
`SELECT COUNT(*) as count FROM conversations
WHERE user_id = (SELECT id FROM users WHERE telegram_id = ?)
AND created_at > datetime('now', '-1 hours')`
)
.bind(telegramUserId)
.first<{ count: number }>();
// At least 6 messages (3 exchanges) in the last hour = meaningful session
return (msgCount?.count ?? 0) >= 6;
}
return true;
} catch {
return false;
}
}
function cleanSessionMarkers(text: string): { cleanText: string; sessionEnded: boolean } {
const sessionEnded = text.includes('[세션 종료]') || text.includes('__SESSION_END__');
const cleanText = text